Viger Assist Ltd. - Terms and Conditions of Service (Website Summary)

1. Introduction:

Welcome to Viger Assist Ltd. By using our services, you agree to these Terms and Conditions.

2. Services Offered:

  • Subscription Packages: Monthly plans with set services. Cancel with one month's notice. No refunds for early cancellation (pro-rata refunds may be considered in extenuating circumstances).

  • Project-Based Services: Quoted projects with agreed scope and timelines. Changes require new quotes.

  • Hourly Rate Services: Pre-paid blocks of hours. Minimum 2 hours. Rate subject to RPI changes (30 days notice given).

3. Scope of Work:

  • Service details are agreed upon after an initial meeting.

  • Additional work requires separate quotes.

4. Client Responsibilities:

  • Provide accurate information.

  • Review work within 7 business days.

  • Attend events on time.

5. Payment:

  • Payment terms vary per service.

  • Late payments may incur interest.

  • We may suspend services for overdue accounts.

6. Limitation of Liability:

  • Our liability is limited to fees paid.

  • We are not liable for indirect losses or event attendance issues.

  • Refunds only for demonstrable loss caused by our staff.

  • Your consumer rights are not affected.

7. Confidentiality & Data Protection:

  • We keep your information confidential.

  • We comply with GDPR. See our Privacy Policy for details.

  • Data is only held as long as is neccessary.

  • You have GDPR rights.

8. Intellectual Property:

  • We own created IP, but you have a license for use.

9. Termination:

  • Subscriptions: One month's notice.

  • We may terminate for breaches.

  • If you are a consumer, you have 14 days to cancel if the contract was made remotely, and before services begin.

10. General:

  • These terms are governed by UK law.

  • Email is valid for communication.

  • Our staff do not represent Viger Assist unless it is an offical statement.

11. Acceptance:

  • Payment or service use means you accept these terms.

Important Notes:

  • This is a summary. Please refer to the full contract for detailed terms.